Heavy
Duty Replacement Plates Warranty
The heavy duty replacement
glass plates carry a lifetime limited warranty against breakage.
The heavy duty replacement glass plates
carry our 90 day standard warranty against manufacturer defects.
The Lifetime Limited Warranty for
Breakage is subject to the following guidelines:
1.) Plates must be cleaned on a regular
basis. ( See cleaning instructions ) If
plates have not been regularly cleaned, warranty is
voided.
2.) Broken plates must be returned and you must
request an RA# (click here for more information)
3.) Breakage must be accidental.
4.) A copy of your receipt must be sent with the
returned plate. If there is no receipt, plate will be not be replaced.
This warranty covers breakage only and
does not cover cleaning. The user is responsible for routine cleaning
and maintenance.
This warranty will have no liability for any
product returned if it is determined that:
- The asserted defect or breakage:
- is not present,
- is attributable to misuse, improper
installation, alteration of any form, fire, accident or
mishandling while in the possession of the customer or anyone
other than the customer.
- the product was not sold to you as new.
- Lack of or improper maintenance,
including use of fluids other than those specified in
instructions.
The Lifetime Limited Warranty period may be
subject to variations imposed by local law or regulations.
All products returned for warranty must be
returned using the Authorized Return Policy.
Products will be inspected upon receipt to determine eligibility for
warranty claims.
Standard Product
Warranty
Our 3 year air purifier warranty covers
manufacturer defects and parts excluding plates and filters.
This warranty covers defective parts only and does not cover cleaning.
The user is responsible for routine cleaning and maintenance.
This warranty will have no liability for any
product returned if it is determined that:
- The asserted defect or breakage:
- is not present,
- is attributable to misuse, improper
installation, alteration of any form, fire, accident or
mishandling while in the possession of the customer or anyone
other than the customer.
- the product was not sold to you as new.
- Lack of or improper maintenance,
including use of fluids other than those specified in
instructions.
All products returned for warranty must be
returned using the Authorized Return Policy.
Products will be inspected upon receipt to determine eligibility for
warranty claims.
All products returned for other than warranty
claims must be returned using the Authorized Return Policy. within 30 days from purchase date.
Please Note: If you did not
purchase your product from this site and want to return it, please
contact the site, dealer or store from which you purchased the item
for return policy and authorization. This warranty does not cover
products that were not purchased from the site. Proof of purchase from
this site will be verified.
Please call customer service if you have
any questions:
1-406-889-5288
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